Support
How can we help?
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Emailsupport@sekuence.appWrite to usCommon questions
How do I cancel Sek+?+
Subscriptions are billed by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, and choose Sekuence.
I bought Sek+ but don't have access.+
On the Sek+ screen in the app, tap Restore purchases while signed in to the same Apple ID you paid with.
Do you upload my videos?+
No. Your video stays in your Photos library. The app estimates body pose on your phone and only that skeleton data is sent for strike analysis.
How do I delete my account?+
In the app, open Settings and tap Delete account. Your account is closed right away and your data is permanently deleted within 14 days.